January 2012
14 posts
4 tags
Jan 30th
3 tags
What's TW up to? Jan 31-Feb 6
In short, here’s my week. I’m.. Preparing - my CEO Spotlight for To The Point tomorrow morning. Celebrating - our wedding anniversary with KW on Tuesday! Welcoming - two new physio’s (Amanda & Lisa) to The Physio Co family on Tuesday. Improving - my presentation skills with seven other TPCers at the first of 4 sessions with Communicators Melbourne on Wednesday.  ...
Jan 29th
5 tags
Core values for attracting the right staff
A strong family culture is essentially a group of people that live and believe in a small set of shared values. Therefore, growing a values-based organisation is about attracting more and more people that share those values. At The Physio Co we use our four core values to attract new team members by sharing and referring to them at every possible opportunity.  Potential new TPC team members...
Jan 29th
5 tags
Lessons of failures from Jordan, Armstrong & now...
Michael Jordan was arguably the best basketballer to ever play the game. As a kid, I worshipped MJ. I wore his shoes, his jerseys, watched his videos and had his posters all over my bedroom.  I loved the way he played the game, I loved his “give me the ball, I’ll win the game” attitude, I loved the way he and his Chicago Bulls team mates won championship after championship.  ...
Jan 26th
1 note
4 tags
Two ways to boost morale of your sales team
This is part of the ‘Ask Tristan’ series.  If you have a question, please email me: asktristan@thephysioco.com.au ______________ Q: Tristan, how do you keep staff morale up to hit sales targets when we seem to be missing them every month? I feel that I am setting realistic targets. Do I set a poor and easily achievable target to push up morale or do I keep setting targets that are in...
Jan 24th
1 note
5 tags
Jan 23rd
What's TW up to? Jan 24-30
In short, here’s my week.  I’m… Finalising - the very first edition of The Physio Co’s Culture Book.  (I’m pretty excited about this! Thanks for your help KW). Applying - for the Entrepreneurial Masters Program. (An EO executive education event held in Boston from May 23-27). Attending - the January meeting of Prom Country Aged Care (PCAC) Reading - Fascinate:...
Jan 22nd
4 tags
Core values for recognition #1
Recognising team members for living your core values is one of the easiest and most powerful ways to reinforce and grow a strong family culture. At The Physio Co, we have an email newsletter, TPC Talk, that hits the inboxes of our team each fortnight.  Every edition of TPC Talk has an example of someone being recognised for living one of The Physio Co core values. An example: LIVING THE TPC...
Jan 22nd
4 tags
How to get more PR for your business
Answer: Treat writers and journalists with the respect they deserve. This week I’ve been fortunate enough to work with some brilliant journos & reporters from BRW, SmartCompany & Dynamic Business.   These guys have the power to write great things about you and your business if you work with them and help them.  Here are a few things I’ve learnt that might just result in more...
Jan 18th
3 tags
Ask Tristan - Help! People keep leaving
This is the first post in the ‘Ask Tristan’ series.  If you have a question, please email me: asktristan@thephysioco.com.au ______________ Q: Tristan, a member of my team just told me they’re leaving in four weeks, I thought they would stay for at least another year!  The same problem has happened before. What can I do to stop these surprises happening again? - EW  A: Dear...
Jan 17th
3 notes
5 tags
Jan 16th
6 notes
3 tags
What's TW up to? Jan 16-23
In short, here’s my week.  I’m… Welcoming - 2 new physios to The Physio Co family on Tuesday morning. Attending - My monthly Entrepreneurs’ Organisation (EO) forum meeting on Tuesday night. Reading - Pricing with Confidence, by Reed Holden & Mark Burton.  (This one is required reading for The Physio Co’s leadership team this month) Training - There are 17 weeks...
Jan 15th
4 notes
4 tags
Core values for recruitment #1
The right people into your team, the wrong people out and everyone into the right spots are some of the keys to building a strong family culture.  But how do you attract the right people? In my experience, core values are the building blocks of a strong family culture.  At The Physio Co (TPC), we use our four core values as one of the most important criteria for attracting new team members. The...
Jan 15th
5 tags
2012, here we go!
…Tools, stories & ideas to help grow your team.. Happy New Year!  I hope the Christmas / New Year period has been a good one :)   Thanks to everyone who emailed and tweeted feedback on Culture is Everything 2011. Based on the feedback, here’s the weekly post rhythm for 2012: Monday morning – text post on how we use our core values to grow the family culture at The Physio Co  Monday...
Jan 12th
1 note